Technical support
Reliable Technical Support When It Matters Most
Our Support services are designed to help customers maintain optimal system performance throughout the entire product lifecycle.
From installation guidance and configuration support to advanced troubleshooting and software updates, our engineers provide fast, accurate solutions tailored to your system and application.
We support both field-deployed systems and laboratory environments, ensuring minimal downtime and consistent performance.
Request Submission
Contact support via email or form.
Technical Review
Issue analyzed by our engineering team.
Resolution Plan
Remote fix, software update, or site visit.
Implementation
Solution applied and tested.
Follow-Up
Performance verification and closure.
Fill out the contact form
Thank you for your interest in DT. Fields marked with an asterisk (*) are required.
Technical Assistance
Direct access to experienced RF and system engineers for diagnostics, configuration, and performance optimization.
• System setup and commissioning
• RF performance analysis
• Troubleshooting and fault isolation
Remote & On-Site Support
Flexible support options based on urgency and system complexity.
• Remote diagnostics and live support
• On-site technical visits
• Field system verification
Software & Firmware Support
Ensuring your systems operate with the latest, most stable releases.
• Software updates and patches
• Firmware upgrades
• Configuration backups and recovery
Remote & On-Site Support
Flexible support options based on urgency and system complexity.
• Remote diagnostics and live support
• On-site technical visits
• Field system verification
Maintenance & Lifecycle Support
Long-term reliability and performance assurance.
• Preventive maintenance plans
• Spare parts and replacements
• System health checks